Southwest Airlines Case study

1. Strategic direction of southwesterly airlines: souwest Airlines practices unconventional entryway code to its general operations in order to make is the well-nigh utile airlines. Its online substitute remains does not rely on agents or other third parties to do the reserve sort of its online qualification suffer only be done with the airlines web settle. This helps in saving millions of dollars in commissions to agents. 2 Causes of change in technology at Southwest Airlines: Southwest Airlines recognized before of time the significant take for internet, network and phone military service that will increase productivity of business actuateler. It had the AirOne system installed that utilise AT&Ts service to provide the business traveler with phone services from the aircraft and passengers can connect their laptops to get access to internet and connect to their tete-a-tete office networks. This service is accordant with Southwests history of providing PO S (positively outrageous service) 3. financial Ability to embark on major technological broadcast of advancement: Southwest Airlines invests in technology to provide best realizable customer service, to keep abreast its tradition of providing POS (positively outrageous service). 4.

What does the corporations web knave present round its business directive: The airline had a vision that in that location will be demand for tag less travel so it invested in an object found database management system to help build a tatter less reservation system on its homegate corporate website. Southwest Airlines became one of the prototypical airlines to offer 26 different types of training fro m its own site the Southwest Airlines homega! te. 5. How will technology pertain the industry? Southwest Airlines has always played games in avoiding fees to large reservation systems, it real a partnership with HP to develop a interbreeding of mainframe and client server technology that combines a profound inventory database with local schedules and dares database using... If you want to get a dependable essay, order it on our website: OrderEssay.net

If you want to get a full information about our service, visit our page: write my essay